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How to establish successful metrics for your internal communications strategy

This is what a great approach to internal communications metrics looks like.

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How to prove your internal communications ROI

Read how Extreme Networks took these three steps to meet their internal comms goals and how they proved return on investment (ROI) at the same time.

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Create active engagement by listening and learning

Employees work hard every day to improve the customer experience.They are the brains and glue that holds the customer experience together, and in many cases push it forward.

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The robot revolution is coming

By 2022, more jobs will be created by AI and automation than those that will be lost, according to a new survey, The Future of Jobs Report 2018 by the World Economic Forum (WEF).

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Buying SaaS – A bifocal vision

How to buy Software as a Service (SaaS), a near-term focus on product philosophy and people are the best indications of the long-term value that will be created.

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How to measure internal communications: Internal communications measurement glossary

In this glossary, we define common terms used for internal communications measurement.

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Where employee experience sits on the long tail of HR

For all the attention we lavish on our pay and health benefits, there is a long list of other things Human Resources management is working on, which we often overlook. I call this the long tail of HR”.  

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How to build a business case for a workforce communications platform {plus bonus tip}

Obtaining budget for a new communications platform is no easy task. Here are five steps to building a business case for a workforce communications platform

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Why communicators need to take a page out of the marketing playbook

To effectively reach and engage employees, communicators should learn more from digital marketers to increase employee engagement to drive business outcomes.

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Why the CEO doesn’t make digital transformation happen, employees do

Transforming employee engagement is a critical part of communication about digital transformation. 87% of CEOs say keeping employees aligned is priority, it’s up to communicators to make that happen.

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Integrated communications: Convergence of internal & external communications

Sonia Fiorenza’s thoughts on Integrated Communications, about the blurred lines between internal and external communications.

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5 things I learned from the gig economy

Last April, I started driving for Uber. I joined the over one million Americans who drive for a variety of reasons, from lack of full-time work to the independence of being self-employed with a gig economy app. Here’s what internal communicators and HR teams can learn from my experience with Uber’s app.

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