How Providence Streamlined Employee Communications to Improve Patient Care and Safety

 In Crisis Comms, Employee Experience, Future of Work

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How do you reach 120,000 frontline healthcare workers in 1,000+ locations across 7 states? How can you measure communications across your systems to ensure they’re getting critical patient care and employee safety information?

 

Leaders at multi-state healthcare network Providence knew they needed to unify their fragmented regional communications to deliver timely information to improve care and safety. Learn how SocialChorus streamlined systems and helped the organization reach its 120,000 caregivers and gain agility during critical operations.

The integration that SocialChorus has with the Microsoft tool stack is pretty remarkable. We have definitely seen the synergy between the two with the ability to amplify or push content to SharePoint online or Teams. And SocialChorus allows us to refresh content across all systems in real-time. It saves us time and allows us to do our jobs much more efficiently…which during times of extreme change is really, really critical. –Preston Smith, Director of Communications, Providence

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