Last Updated: 09-21-2018
|Collection of Information||Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you create an account with us or sign up to use our Services, participate in any interactive features of the Services, fill out a form, take a product development survey, purchase our Services, apply for a job, communicate with us via third-party social media sites, request customer support or otherwise communicate with us. The types of information we may collect include your name, email address, phone number, company, role, and any other information you choose to provide.
Information About Your Use of the Services
Automatically Collected Information
When you access or use our Services, we automatically collect information about you, including:
|Use of Information||We use the information we collect to provide, maintain, and improve our Services, such as to deliver and customize the Services, administer customers’ accounts, and communicate with customers about our Services and other products or services that may be of interest.
We may also use the information we collect to:
We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.
|Security||SocialChorus takes reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.|
|Data Retention||We store the information we collect about you for as long as is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.|
|Transfer of Information to the U.S. and Other Third Countries||SocialChorus is based in the United States and we process and store information in the U.S. As such, we and our service providers may transfer your information to, or store or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. We will take steps to ensure that your personal data receives an adequate level of protection in the jurisdictions in which we process it e.g. by signing the standard contractual clauses stipulated by the EU Commission with the data recipients or by relying on the Privacy Shield Principles. If SocialChorus transfers personal data to official authorities outside the European Union or European Economic Area, if required by law, express consent has been given or is based on the legitimate interest of Social Chorus or the party for data protection purposes, e.g. internal administrative purposes and no higher legitimate interest of the data subject. If you are in the European Economic Area, we provide adequate protection for the transfer of personal data to countries outside of the EEA through a series of intercompany agreements based on the Standard Contractual Clauses authorized under EU law. You are entitled to obtain a copy of these agreements by contacting us using the contact information below.|
|Residents of the European Economic Area||If you are a resident of the European Economic Area (“EEA”), you have certain rights and protections under the law regarding the processing of your personal data.
Legal Basis for Processing
If you are a resident of the EEA, when we process your personal data, we will only do so under the following circumstances:
Data Subject Requests
If you are a resident of the EEA, you have the right to access personal data we hold about you and to ask that your personal data be corrected, erased, or transferred. You may also have the right to object to, or request that we restrict, certain processing. If you would like to exercise any of these rights, you should contact your employer who uses our services. You may also contact us using the contact information below to exercise these rights, but be advised that we generally do not retain the personal data we collect to identify the customer experiences you are eligible to access, and thus will likely not be able to honor your request.
SocialChorus has further committed to refer unresolved privacy complaints under the EU – U.S. Privacy Shield and the Swiss – U.S. Privacy Shield Principles to JAMS, an independent alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint, or if the complaint is not satisfactorily addressed, please visit https:// www.jamsadr.com/eu-us-privacy-shield for more information and to file a complaint.
If the complaint is not resolved by contacting SocialChorus or through the independent dispute resolution process, your may choose to invoke binding arbitration before the Privacy Shield Panel created by the U.S. Department of Commerce and the European Commission or may contact the local Data Protection Authority.
Questions or Complaints
If you are a resident of the EEA and have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the data privacy authority where you reside. For contact details of your local Data Protection Authority, please see: http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htmhttp://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm.
|Compliance with Privacy Shield Frameworks||When SocialChorus transfers personal data from the EU and/or Switzerland to the U.S., respectively, it does so in accordance with the EU – U.S. Privacy Shield and the Swiss – U.S. Privacy Shield Principles and/or in some cases the SSC when they have been signed. When SocialChorus uses service providers to process personal information received in reliance on the Privacy Shield Principles, SocialChorus is responsible if that service provider processes personal data in violation of the Privacy Shield Principles (unless SocialChorus can prove that it is not responsible for the service provider’s action that violated the Privacy Shield Principles).
|Your Choices||Account Information
You must contact your employer to update, correct or delete the information your employer collects about you using our services. If you are unable to do so, please contact us at the address below.
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In the U.S. and other locations outside of the EU:
123 Mission St, 25th Floor
San Francisco, California 94105
Email address: firstname.lastname@example.org
In the EU:
SocialChorus UK Limited
New Penderel House, 4th Floor
283-288 High Holborn,
London WC1V 7HP
Email address: email@example.com