SocialChorus Subprocessor List

Last updated: February 2019

To support the delivery of our Services, SocialChorus, Inc. (“SocialChorus”)  may engage and use data processors (each, a “Subprocessor“) with access to the Customer Content and personal information (collectively, “Customer Data”) customers may upload, access, process, or transmit to the SocialChorus Services. This page provides important information about the identity, location and role of each Subprocessor. Terms used on this page but not defined have the meaning set forth in your agreement with SocialChorus for the provision of SocialChorus’ Services (the “Agreement”).

Subprocessors

SocialChorus currently uses third-party Subprocessors to provide infrastructure services, customer support and email notifications. Prior to engaging any third-party Subprocessor, SocialChorus evaluates their privacy, security and confidentiality practices. SocialChorus also requires its Subprocessors to be bound by written agreements that require them to provide, to the extent the Subprocessor is providing the same data processing services that are being provided by SocialChorus, at least the same level of data protection in all material respects as SocialChorus makes available under its data processing addendum.

Entity Name Processing Activities Location of Servers Means of lawful cross border transfer of data from the EEA/Switzerland (where required)
Amazon Web Services, Inc. Cloud Service Provider – Infrastructure and Storage United States Privacy Shield and Standard Contractual Clauses
Sendgrid, Inc. Cloud Service Provider – In-App Email Delivery United States Privacy Shield and Standard Contractual Clauses
Zendesk, Inc. Cloud Service Provider – Customer Support Services United States Privacy Shield and Standard Contractual Clauses

Updates

In the event SocialChorus adds or removes Subprocessors, SocialChorus will post such updates here. Please check back frequently for updates.

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