Crisis Communications

Be the Official Source of Truth

Communicating with clarity and speed and being able to ensure the effectiveness of your message are paramount in a crisis. With so much misinformation, companies and leaders need to be reliable and credible in sharing information and answering questions. Be the source of truth for your employees so they know what to say and do.

Coronavirus Resource Center

We understand the impact the new COVID-19 coronavirus is having on your business, employees, and community. A majority of our customers are currently using SocialChorus to manage crisis communications internally. As a platform for workforce communication, we’ve developed several resources to help you navigate this crisis with your employees

Coronavirus Crisis Communications―How Top Employers Are Responding

CIO crisis communications: how to solve your 5 most critical challenges during COVID-19

Reduce Risk with a Real-Time Crisis Communications Strategy

The Importance of Building Trust Within Your Company Amid Coronavirus

A Message to Our Community

What You Need To Know About Coronavirus With Dr. Randy Sharma

Common Challenges

icon_crisis_1b

INABILITY TO INSTANTLY PUSH OFFICIAL MESSAGES TO ALL EMPLOYEES

icon_crisis_3b

INABILITY TO TARGET SPECIFIC GROUPS AND RETARGET TO ENSURE DELIVERY

icon_crisis_3b

NO WAY TO MEASURE RECEIPT OR IMPACT OF COMMUNICATION

The SocialChorus Solution

crisis1_crop_compressed

Publish Once, Reach Everyone

One-time publishing allows you to spend more time on your communications strategy. Automate your targeting to each employee group and send direct notifications to all digital channels so employees get the message―wherever they are.

Ensure Delivery & Track Acknowledgment

Be certain your message has reached each employee, through direct read receipts on each announcement. Use this to confirm new policies and check in on employee safety.

crisis2_crop_compressed
crisis3_crop_compressed

Measure Crisis Comms in Real Time

Proper analytics give business the ability to be agile and respond to a fast-changing environment. Effective crisis communications depend on these insights.

The SocialChorus Solution

crisis1_crop_compressed

Communicate in Minutes, Not Days

One-time publishing allows you to spend more time on your communications strategy. Automate your targeting to each employee group and send direct notifications to all digital channels so employees get the message―wherever they are.

crisis2_crop_compressed

Ensure Delivery & Track Acknowledgment

Be certain your message has reached each employee, through direct read receipts on each announcement. Use this to confirm new policies and check in on employee safety.

crisis3_crop_compressed

Measure Crisis Comms in Real Time

Proper analytics give business the ability to be agile and respond to a fast-changing environment. Effective crisis communications depend on these insights.

A REAL-WORLD EXAMPLE

SocialChorus Helps Organizations Communicate with Clarity & Speed

As the COVID-19 coronavirus pandemic began to affect the U.S., the American Cancer Society had to make a quick but comprehensive communications strategy.

With many staff members working in the field, ACS needed to ensure they were sharing the same messages and operational changes with every employee in real time―while still recognizing that information and guidance could change rapidly.

Read the full case study to learn how ACS was able to save time and reach every worker with a dedicated COVID-19 communications channel that publishes across multiple digital endpoints like email and intranet.

Keep Your Employees Safe & Informed

During a crisis, employees need to hear from you right away. Make sure your messages get through.

Start typing and press Enter to search