Why HR Now Shines in a Digital Transformation
Digital transformations are shaking up Human Resources (HR) departments around the globe. Not only are HR professionals now helping employees develop new skills, but they’re also shaping the company’s vision. Here are seven specific areas in which HR is becoming a driving force during digital transformations.
Area #1: Talent Acceleration
In order to have a confident, competent, and competitive workforce, HR must hire the best talent. They need to identify candidates with the right digital skills for each position and help them develop those skills accordingly.
And HR must work with leadership to ensure they have the appropriate digital skills for both present and future human capital needs. HR also supports the organization by providing learning and development programs for employees to continually develop their own digital career paths.
Area #2: Organization Shaping
Company values and culture are fundamental components of any company’s successful digital evolution. Additionally, HR must ensure that the whole company has a clear communications plan. This plan should provide a consistent vision about what digital transformation means for the company, how employees would benefit, and how the organization expects to drive employees to the right behavior. HR also helps leaders understand the company culture and recommend shifts necessary to smooth the way for a successful digital transformation.
Area #3: Communications in the Workplace
Internal communications is essential to making sure employees are well-informed and understand the changes going on within the organization. The HR department is responsible for building a connection with employees and fostering exchanges. HR can also create or design digital workplace initiatives (using workforce communications platforms) to motivate employees and thereby improve effectiveness.
By partnering with the organizations’ services, leaders, and managers, HR can ensure human elements are considered from the very start of the digital transformation. HR should serve as a connection between technology developers, management, and employees so that users can make sure the technology fits their needs early in the digital transformation design process.
Area #4: Agile Methodologies
Agile working methods help support employees and optimize the organization’s operations. Although agile methodologies are often associated with product development, they can also help other types of teams (including HR) become empowered to work efficiently and maintain high quality and performance. More than anything else, agile enablement prizes progress over perfection by embracing small, iterative changes. HR teams can use agile enablement and management tools and processes to help employees feel more confident and adjust to change successfully.
Area #5: Innovation Architecture
By embracing cloud technology and human capital management software, HR can simplify the rollout of new initiatives and applications. They can also deliver HR processes more efficiently through branded mobile apps or other digital tools. In fact, cloud applications can streamline everything from performance reviews to employee engagement programs.
Area #6: Data Analysis
HR teams that embrace data can more easily make measurable, transparent, and comprehensive recommendations and decisions. The department should be involved in measuring how the technology/digital transformation impacts the staff and how it affects both customer and business outputs.
Area #7: Digital Consultation
A digital consultation assists HR by providing the best services to employees who are coping with digital challenges. HR can work with and coach both employees and senior leaders when considering the appropriate tone for the organization. Remember, everyone in the company needs the right digital skills so they can thrive and help meet strategic business objectives.
What’s Next for HR?
It is important to remember that workplace communications is key to any digital transformation, especially when employees feel threatened by technology or fear becoming obsolete. By communicating with employees, HR will be able to outline the positive implications for individuals and the business and be able to better shine in each of these seven areas.
Read the latest trends in HR technology, Top 6 Technology Trends For HR To Watch In 2019.